Thai Airways Customer Service | Phone Numbers & Online Help

There are many options to contact Thai Airways customer service including phone numbers, social media platforms, and online help options. Besides, you can find other options to solve your problems without contacting a customer service representative.

Thai Airways Customer Service

Thai Airways Customer Service

The flight company provides customer service phone numbers for the customers therefore you will find phone numbers you search for in the following.

  • Reservation Number: (66) 2356-1111
  • Head Office Number:  (66) 2545-1000
  • Royal Orchid Plus Phone Number: (66) 2356-1111
  • The Airline Customer Relations: (66) 2545-4216

You can also find the international phone numbers of Thai Airways in the following.

  • Los Angeles: 800-767-3598
  • Sydney: 1300 651 960
  • Melbourne: 03 866 222 66
  • Toronto: 800-767-3598
  • Barcelona: +34910761887
  • Madrid: +34910761887
  • Germany: +49-69-92874 141
  • Frankfurt: +49 69 92874 444
  • Frankfurt 2: +49 69 92874 445
  • Cargo Frankfurt:  +49 69 6953 7670
  • Frankfurt Airport: +49 69 690 70931


Thai Airways E-mail Addresses

You can contact the international flight company care by sending an e-mail. If you don’t know the related e-mail address, you can find it in the following.

United States of America
[email protected]

[email protected]





Thai Airways Online Help

There are some beneficial shortcuts that you will find online help options in the following.

  • Manage Your Booking: You can check in your flight online by filling in last name, identification form preference, and booking reference number from the website of the airway.
  • Booking Check: You can check your booking by filling in the THAI booking reference and your last name.
  • E-receipt: It is possible to print your e-receipt writing your reservation code, ticket number, first and last name.
  • Check Your Flight: You can also check your trip preferring departure and arrival city, date, airline, and flight number.
  • Refund: You can refund by contacting a ticket office staff of the airway company. Thanks to this, the refund will be credited back via credit card was used for payment. However, don’t forget that there can be some fees.
  • Thai Airways Business Class: You can check promotions and features of business class


Thai Airways Location

You can find the head office of the airline in the following.

Main Office
89 Vibhavadi Rangsit Road
Bangkok 10900, Thailand
Phone Number : (66) 2545-1000


Thai Airways Social Media Platforms

You can prefer to contact Thai Airways from the social media platforms in the following for general inquiries.


Mobile Application

It is possible to solve your problems online without contacting the airway customer service representative. You can book a flight, check-in, view your flight status, plan your trips, deal card thanks to mobile applications.




About Thai Airways

thai airways logo

Thai Airways is an international airway company established in 1988. The flight company has about 9,300 employees. This rate shows that Thai Airways is an immersive firm. Today, the airline operates 37 international destinations in 23 countries.


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